Administrative Assistant

Do you have strong organizational skills and do you love working in a fast paced and busy environment? Are you a goal oriented individual looking who desires to use your best skills to help others and the team? Would you like to work with a leading IT company with a goal of giving back to the community?

The Details:

Overwatch Data Services is seeking a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.

To be successful as an Administrative Assistant, candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Administrative Assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, Administrative Assistants should have a genuine desire to meet the needs of others.

Administrative Assistant Job Responsibilities:

  • Provide service and customer support during field visits or dispatches
  • Provide remote service and assistance via remote screenshare
  • Provide service and customer support via online ticketing system
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safely manner and use field automation systems
  • Follow all company’s filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

Work Hours

This position is a part time position with possibility of expanding to full time upon completion of a probationary period (90 days). Working hours will consist of Monday through Friday from 9AM through 5PM. Occasional work outside of theses hours may be necessary.

This position is currently limited to 32 hours per week. This position is eligible for Paid Time Off, Holiday Pay and Company Bonuses, employer match 401(k) after successful completion of training, orientation and any time requirements as defined by our handbook.

Compensation: $15.00-$23.50/hr DoE

Qualifications / Skills:

  • Generate reports
  • Prepare presentations
  • Manage digital paperwork and filing
  • Order supplies and schedule office equipment maintenance
  • Manage calendars
  • Schedule meetings
  • Handle travel arrangements
  • Answer phones and screen/direct calls
  • Take meeting minutes
  • Review, organize, and answer emails
  • Maintain contact lists
  • Manage expense reports
  • Other duties as assigned

Education, Experience, and Other Requirements:

  • High school diploma or equivalent
  • 55WPM Typing Skills
  • Microsoft office
  • Google Docs/Drive/Sheets
  • Willingness to learn
  • Quickbooks familiarity
  • Remote or Onsite Position
  • Communication (written and verbal) and collaboration
  • Organization
  • Time management
  • Emotional intelligence and interpersonal skills
  • Ability to multitask
  • Attention-to-detail
  • Good judgment

Apply Now:

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